Privacy Policy

We at Gransino Casino respect your right to privacy and are committed to protecting the personal data that you provide us with. This policy explains how we collect, store, use, transfer, share, disclose, keep secure and protect your data.

What We Collect

When you visit our website or create an account with us, we may ask for certain information from you in order to identify yourself, verify your age, location, and identity. This includes but is not limited to:

Your name and contact details (email address, phone number)
Date of birth and proof of age
Account login credentials (username, password)

We may also collect data on how you interact with our website or account through analytics tools, such as information about the pages you visit and your browser type.

How We Use It

The primary purpose for collecting this information is to provide services related to our casino operations. This includes:

Creating an account for you
Processing deposits and withdrawals (not financial transactions)
Providing customer support through live chat, email, or phone (excluding banking details)

We may use your personal data in relation to:

Marketing activities such as sending promotional emails about new games, offers, or updates related to our services.
Conducting market research and statistical analysis
Personalizing the user experience

Who We Share It With

To provide you with the best possible service, we might need to share your data with other entities:

Our affiliated companies in order for them to send marketing material based on common interests.
Third-party providers of services that are necessary for running our casino operations (including but not limited to customer support, game development and testing agencies).
Partners involved in creating co-branded games or joint promotional activities.

We will only share your personal data with third parties who have a legitimate interest or need-to-know basis related to the provision of these services. We ensure that any third-party providers respect our Privacy Policy when handling your information.

Data Security

Gransino Casino has implemented technical and organizational security measures, such as:

Secure encryption for sensitive data transfer between clients' browsers and servers.
Firewalls to prevent unauthorized access or malicious activity.
Access controls limiting the number of people able to view or modify personal data.